Accessibility

Our Commitment

Crystal Ninja is committed to making our website accessible to everyone, including people who use screen readers, keyboard navigation, or other assistive technologies. We believe everyone deserves to sparkle, and that starts with being able to shop, learn, and create here without barriers.

What We're Doing

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, the internationally recognized standard for web accessibility. Our ongoing work includes:

• A professional accessibility audit of our store (most recently completed in 2026), with fixes applied to headings, labels, color contrast, keyboard access, and screen-reader support
• Descriptive text alternatives for product images
• Keyboard-friendly navigation, menus, and shopping cart
• Clear focus indicators and readable color contrast
• Reviewing new pages and products against these standards as we add them

Accessibility is an ongoing effort, not a one-time project. We re-review our site regularly and after significant design changes.

Third-Party Content

Some parts of our site use third-party tools (such as reviews, email sign-up forms, and checkout). We choose vendors that support accessibility and configure them to be as accessible as possible, though we cannot always control every aspect of their content.

Tell Us If Something Isn't Working

If you have difficulty using any part of this website, or you find something that isn't working with your assistive technology, we genuinely want to know. We will work with you to provide the information or complete the purchase you need, and we'll fix the underlying problem.

Email: info@crystalninja.com
Contact form: crystalninja.com/pages/contact-us

Please include the page you were on and a description of what happened. We aim to respond within 2 business days.